Knowledge informs every treatment

Before your appointment

Your New Client Intake Form is an important part of your appointment. Completing it beforehand lets your appointment focus on you, your concerns, your goals and your treatment, rather than paperwork.

• Complete your intake form before arriving.
• If not completed beforehand, arrive early to allow time to complete it.
• Intake completed during your scheduled appointment time may reduce treatment time.
• Let Liza know about relevant changes to your health information, medications or skin-care routine.
• A professional assessment is required before treatment.

• Keep the treated area clean and dry.
• Do not pick or remove scabs — this is the most common cause of lasting marks.
• Healing progresses over several days to a few weeks.
• Apply SPF once the area has healed.
• Hale Derma HOCl spray is recommended to support aftercare.

• No downtime is expected.
• Mild temporary redness usually settles within a few hours.
• Follow your personalized home-care skin-care plan.
• Book your next session 2–4 weeks out to build results.

A minimum of 24 hours’ notice is appreciated for cancellations or rescheduling. Late cancellations, missed appointments or repeated no-shows may be subject to a fee and may require prepayment for future bookings.

Treatment time may be reduced to respect the next client’s appointment. Full appointment fees still apply.

Payment is due at the time of service. GST applies. Appointments are time-based, not lesion-based.

Please provide accurate, up-to-date health information, including changes to medications, medical conditions or skin concerns.

A professional assessment is required before treatment to confirm it is appropriate for you.

Photos may be taken with your consent for documentation only, and remain confidential without your written permission.

How do I know which treatment is right for me?

A professional skin assessment looks at your concerns and goals to recommend the most appropriate option.

Do I need a consultation before booking?

Most treatments can be booked online. A complimentary 15-minute phone consultation is available if you are unsure.

What is thermocoagulation?

A controlled cosmetic technique that uses targeted radiofrequency energy on appropriate superficial skin irregularities.

How is it different from laser or freezing?

It delivers targeted heat to the concern itself with minimal impact on the surrounding skin.

Is it suitable for all skin tones?

It targets the concern directly, so it can suit many skin tones. Suitability is confirmed at your assessment.

Can estheticians remove moles in B.C.?

No. Moles are outside esthetic scope; suspicious moles need a physician’s assessment.

How often should I have a facial?

It depends on your goals and skin; Liza will recommend a rhythm at your appointment.

Do you sell professional skin care?

Yes — Complete Elixir and Hale Derma for studio pickup, plus Moor Spa and RIMAN shipped to you.

Do you offer gift cards?

Yes. Gift cards can be purchased online.

Where are you located?

1959 152 Street, Unit 115, Surrey — serving South Surrey, White Rock and the Lower Mainland.