Knowledge informs every treatment

Before your appointment

Your New Client Intake Form is an important part of your appointment. Completing it beforehand lets your appointment focus on you, your concerns, your goals and your treatment, rather than paperwork.

• Complete your intake form before arriving.
• If not completed beforehand, arrive early to allow time to complete it.
• Intake completed during your scheduled appointment time may reduce treatment time.
• Let Liza know about relevant changes to your health information, medications or skin-care routine.
• A professional assessment is required before treatment.

• Keep the treated area clean and dry.
• Do not pick or remove scabs — this is the most common cause of lasting marks.
• Healing progresses over several days to a few weeks.
• Apply SPF once the area has healed.
• Hale Derma HOCl spray is recommended to support aftercare, especially after larger treatment areas.

• No downtime is expected.
• Mild temporary redness usually settles within a few hours.
• Follow your personalized home-care skin-care plan.
• Book your next session 4–6 weeks out to build and maintain results.

A minimum of 24 hours’ notice is appreciated for cancellations or rescheduling. Late cancellations, missed appointments or repeated no-shows may be subject to a fee and may require prepayment for future bookings.

Treatment time may be reduced to respect the next client’s appointment. Full appointment fees still apply.

Payment is due at the time of service. GST applies. Appointments are time-based, not lesion-based.

Please provide accurate, up-to-date health information, including changes to medications, health conditions or skin concerns.

A professional assessment is required before treatment to confirm it is appropriate for you.

Photos may be taken with your consent for documentation only, and remain confidential without your written permission.

Free 2-hour parking is available at the front and back of Building A. Please park, then come into Unit 115 to register your licence plate by scanning the QR code at the front desk. Please enter your plate number carefully, as an incorrect entry may result in a ticket. To stay longer than 2 hours, simply register again before your time is up. If you park at the back, you may enter through the automatic sliding doors next to Danica’s or through the back entrance door. Parking at Windsor Square is managed by Indigo Parking. Cantik Esthetics Skin Care is not responsible for parking tickets, fines or towing charges. Cantik is at Windsor Square, Building A, 1959 152 Street, Unit 115, Surrey.

How do I know which treatment is right for me?

A professional skin assessment looks at your concerns and goals to recommend the most appropriate option.

Do I need a consultation before booking?

Most treatments can be booked online. If you are unsure, contact Liza by phone, text or email and send photos of your concern beforehand — most questions are answered before you arrive. In-person consultations are available when needed.

What is thermocoagulation?

A controlled cosmetic technique that uses targeted radiofrequency energy on appropriate superficial skin irregularities.

How is it different from laser or freezing?

It delivers targeted heat to the concern itself with minimal impact on the surrounding skin.

Is it suitable for all skin tones?

It targets the concern directly, so it can suit many skin tones. Suitability is confirmed at your assessment.

Can estheticians remove moles in B.C.?

Moles and suspicious lesions are outside the scope of any esthetician in B.C. They need assessment by a physician or dermatologist.

How often should I have a facial?

It depends on your goals and skin; Liza will recommend a rhythm at your appointment.

Do you sell professional skin care?

Cantik sells Complete Elixir professional skin care, available to order online for studio pickup.

Do you offer gift cards?

Gift cards can be purchased online.

Where are you located?

1959 152 Street, Unit 115, Surrey — welcoming clients from South Surrey, White Rock and around the world. Free 2-hour parking is available at the front and back of Building A. Please park, then come into Unit 115 to register your licence plate by scanning the QR code at the front desk. Please enter your plate number carefully, as an incorrect entry may result in a ticket. To stay longer than 2 hours, simply register again before your time is up. If you park at the back, you may enter through the automatic sliding doors next to Danica’s or through the back entrance door. Parking at Windsor Square is managed by Indigo Parking. Cantik Esthetics Skin Care is not responsible for parking tickets, fines or towing charges.

Do you offer treatment programs?

For clients committed to long-term results, there are two three-visit treatment programs: the Skin Renewal Boost (three 1-Hour Target Treatments, $507, bonus Celluma LED add-on) and The Cantik Elixir Infusion Ritual (three Elixir Infusions, $1,125, bonus Celluma LED at every session). As a thank-you for your commitment to your skin, our three-visit treatment programs include thoughtful complimentary bonuses.

Who performs the treatments?

When you book with Liza James, Liza personally assesses and treats you every visit — no hand-offs. She has been licensed since 2000 and thermocoagulation certified since 2011.