Question 1

Do I need a consultation before treatment?

Accepted Answer

New clients are encouraged to have a consultation to review skin concerns, treatment options, and expectations. This ensures your treatment is appropriate, safe, and personalized.

Question 2

How can I book my appointment?

Accepted Answer

Appointments can be scheduled online through the booking page. If you are unsure which service is best, booking a consultation is recommended.

Question 3

What is your cancellation policy?

Accepted Answer

Appointments require advance notice if you need to cancel or reschedule. Late cancellations or missed appointments may be subject to a fee.

Please review the full booking policies before scheduling your visit..

Question 4

What happens if I arrive late for my appointment?

Accepted Answer

Late arrival may shorten your treatment time or require rescheduling to avoid impacting other scheduled clients. Please arrive on time to receive your full service.

Question 5

Where are you located?

Accepted Answer

The clinic is conveniently located in Surrey, British Columbia. Full address and directions are available on the Contact page.
1959 152nd Street. Unit #115
V4A9E3 Windsor Square Building A
Ample free parking

Question 6

Who performs the treatments?

Accepted Answer

All services are personally performed by an experienced professional  owner Liza James to ensure consistent, attentive, and individualized care.

Question 7

What advanced facials do you offer?

Accepted Answer

Advanced facial treatments are customized to your skin goals and may focus on hydration, skin renewal, texture improvement, and overall skin health. Each treatment is tailored to address your unique concerns and support long-term skin balance.

Question 8

How often should I get a facial?

Accepted Answer

Most clients benefit from a facial every 4–6 weeks to support healthy skin renewal. Your ideal schedule depends on your skin condition, goals, and lifestyle.

Question 9

Are treatments suitable for sensitive skin?

Accepted Answer

Yes. Treatments are selected and customized based on your skin type and sensitivity level. A consultation ensures the safest and most effective approach for your skin.

Question 10

What should I do before and after my treatment?

Accepted Answer

Pre- and post-care instructions vary by service, but generally include keeping skin clean, avoiding excessive heat or sun exposure, and following all recommended aftercare guidance. Detailed instructions are provided at your appointment.

Question 11

What is Thermocoagulation and what does it treat?

Accepted Answer

Thermocoagulation is a precise, non-invasive treatment that uses controlled heat to safely remove common skin irregularities such as skin tags, milia, keratosis, cherry angiomas, and certain benign spots. The treatment is quick, targeted, and designed to leave surrounding skin unaffected while improving overall skin clarity.

Question 12

Is Thermocoagulation safe?

Accepted Answer

Yes. Thermocoagulation is a well-established cosmetic treatment used to safely treat superficial skin irregularities. A consultation helps determine whether the treatment is appropriate for your skin and specific concern.

Question 13

How many treatments will i need?

Accepted Answer

Many skin irregularities can be treated in one session, while others may require additional treatments depending on size, number, and skin response. Your treatment plan will be discussed during consultation.

Question 14

Is Skin Tags or Brown Spots Removal painful?

Accepted Answer

Most clients experience only mild, brief discomfort during treatment. Thermocoagulation is considered a cosmetic procedure. The procedure is very fast and highly precise, making it well tolerated by most people. Comfort techniques are used to ensure your experience is as gentle as possible.

Question 15

How long does healing take after lesion or skin tag removal?

Accepted Answer

Healing time varies depending on the area treated and individual skin response, but most areas form a small protective crust that naturally sheds within about 5–14 days. Following aftercare instructions supports smooth healing and optimal results.

PROUDLY CANADIAN OWNED AND OPERATED

Cantik Esthetics Skin Care
Liza James

Hours